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National Retail Federation (NRF) predicts that 2016 retail holiday sales will increase by 3.6 percent to USD 655.6 Billion
In the UK Customer Satisfaction Index 2015, Utility sector was positioned last but one with 4.2 points below the average score
Digitally savvy customers & diverse players driving innovation
Digital continues to disrupt as shopping season starts early
Creating a customer-centric channel engagement strategy for Utility companies
Overall commentary on Brexit referendum
The Brexit scenario analysis for Life Sciences sector
An aviation sector
No equivalent to the financial services passport
Brexit and automotive industry
Knowledge@Wharton – WNS DecisionPoint™ collaboration
Delivering value through personalization
The race to omni-channel heats up as shopper dollars return
The power of analytics for airlines
A framework for retailers to sustain growth
Differentiation when technology and price are not enough
Stores matter, but omni-channel rules
Digitizing customer services in utilities
WNS collaborates with K@W to discuss role of analytics in hotels and OTA
WNS collaborates with K@W to discuss role of analytics in the airline industry
WNS collaborates with K@W to discuss how analytics is transforming the insurance industry
WNS Collaborates With Knowledge@Wharton To Discuss Best Practices In Analytics Aimed At Enabling Bus..
Solvency II and what it means for EU insurers
Assessing the impact of market disruptive forces
Rethink, Revise, Reward
How the ACA can be profitable to insurers?
Fight soft and organized fraud across policy life cycle with big data analytics
Winning with analytics
Imperative to modernize distribution channels
The true value of omni-channel retail
WNS DecisionPointTM is a one-of-a-kind thought leadership platform that tracks industry segments served by WNS and presents thought-provoking original perspectives based on rigorous data analysis and custom research studies. Leveraging WNS' industry, functional and research expertise, WNS DecisionPointTM is the insights hub for companies looking to transform their strategies and operations by aligning with today's realities and tomorrow's disruptions.